- SunLive – The Bay’s news first

With Apple selling its two millionth iPad recently, it was noted that the company now sells more devices in the IP range (iPod, iPhone, iPad) than its Macintosh computer range.
Steve Jobs has been heard to comment that Apple is a mobile company now.  

None of this is a surprise. The tight correlation and control between the OS and the hardware is a fundamental premise of Apple since Jobs returned to the head of his company.
One of the first things he did was stop all third party production of hardware to run the OS. No Windows running on IBM clones.

This meant that the same integration we see in mobile phones and their software was always present in the Apple approach. It was a great part of the marketing. The idea that you could take a Mac out of the box give it power, plug it into your phone line and be connected to the web and doing what you wanted within a mere few minutes.  
The connected part is important too. Apple was pushing the web very early and concentrating on making it easy to be connected and assuming you would be doing things which required you to be connected. Mac’s were never supposed to be isolated from the world.

So the groundwork for the iPhone and the iPad was laid many years ago. Apple as a mobile device vendor was a natural progression of its philosophy of tight control and connection. Jobs just needed the rest of the technology to catch up.

Pundits are saying that the new iPhone (version 4) has opened the gap again between what Apple produces and what others are doing. By others they often mean Google and not Microsoft which seems to have missed the boat.

It all comes back to the natural transition Apple have made and the philosophy of user experience. While Apple talk of experience and ease of use (out of the box and using) and what you can do with it, others are still talking about what it does and how it does it.

In this the pundits are wrong. It is not that Apple has opened the gap with the technology of the iPhone or the iPad. The technology can be copied. It is that Apple has always understood the purpose of the technology and is why they have kept tight control.

Good technology should be invisible. It should let us do our tasks without creating tasks of its own. We should be able to take it out of the box and get on with using it.

That is why Apple will lead. They talk about what you can do with their products. Not what the product does. There is a difference.

Original post for Sunlive.co.nz.

Posted via web from Point Concept

Postbox Editions

Compare Editions

Can’t decide on which Postbox edition to use?

Use this handy comparison chart to pick the Postbox version that’s right for you. Remember, the premium version of Postbox has a free 30-day trial, and you can switch between the two products at any time.

Postbox releases a free slimmed down version. I wonder if this is due to the upcoming next release of Thunderbird which may have many of the features but be free.
Personally I believe a lot of users will be tempted to upgrade as Postbox has a really nice feature set and with connection to Calendar is a easy replacement for the somewhat limited mail app on Mac, connection to Things and Omnifocus will be pleasing to some.
But against Outlook? not so sure. Especially if as rumored, Outlook comes with the next Mac: Office. Beats it on price but maybe not functions.

- SunLive – The Bay’s news first

First let me apologize for being quiet for the last couple of weeks, I have been rather busy with a secret project.
A few weeks ago when I went to the Auckland Cloud camp I had a good chat with Vaughn Rowsell, founder of VendHQ.

VendHQ is a true Kiwi innovation in the true fashion of our early adoption of EFTPOS. Think of this as CloudPOS. It is a point of sale which runs directly through your browser and connects you to scanning hardware through any PC or Mac you want to use. This means far lower overheads for small business. No expensive terminals with ugly software and constant visits to upgrade. The system stores your data off-site, as well as locally, so it’s all backed up on secure servers. If your connection goes down your tills keep working and update when the internet link comes back.

But the cost and security is only part of what attracted me to VendHQ. For small business owners who have a physical shop and an online outlet, it offers the possibility to harmonize the two into one POS. No double-handling of stock. When you run out online it’s gone from the store and vice versa, with the system knowing – and warning you before hand to get some more stock.

Via your website you can provide customers with access to a record of everything they buy in either store front, offline or online. Track rewards, special offers and provide the kind of customer value the large retailers go for with loyalty cards.
Customers in a hurry could potentially run into the shop, grab some items, scan them themselves, and pay online later. I say potentially, it’s an honesty box issue.
Staff could assist shoppers by going round with them and adding items via an Ipad or other small USB enabled device, or a scanner with wireless to a PC.
Accounts would be a simple thing to have and have settled up online. Easier to track and record than the system they use in my local supermarket (a book).
VenHQ is in its final beta testing now with some forward thinking shops. It’s worth a very good look if you need a better system or are setting up a shop.
http://vendhq.com/

Original post from sunlive.co.nz April 9 2010.

Seth’s Blog: But you’re not saying anything

Forests-at-risk09

And this is the problem with just about every lame speech, every overlooked memo, every worthless bit of boilerplate foisted on the world: you write and write and talk and talk and bullet and bullet but no, you’re not really saying anything.

It took me two minutes to find a million examples. Here’s one, “The firm will remain competitive in the constantly changing market for defense legal services by creating and implementing innovative and effective methods of providing cost-effective, quality representation and services for our clients.”

Write nothing instead. It’s shorter.

Most people work hard to find artful ways to say very little. Instead of polishing that turd, why not work harder to think of something remarkable or important to say in the first place?

Is this a mantra for the modern age?
I will say no more.

Posted via web from Point Concept

Google Dumps Microsoft Windows Company-Wide — Blames Windows For China Hacking Attack

Well, Google has taken the next step in its world domination plan, banning Microsoft Windows from internal use.

Employees will be given the choice between Apple’s Mac OS and Linux.

Adding insult to injury, Google is also publicly citing Windows security problems for the decision and blaming Windows vulnerabilities for the China hacking incident.

So that’s 20,000 Windows licenses that won’t be sold and renewed at Google in future years. 

Given that Google is in the process of introducing a competitive platform and operating system (Android/Chrome), this move isn’t surprising.  The important question for Microsoft is whether other companies will follow suit.

David Gelles and Richard Waters, FT:

Google is phasing out the internal use of Microsoft’s ubiquitous Windows operating system because of security concerns, according to several Google employees.

The directive to move to other operating systems began in earnest in January, after Google’s Chinese operations were hacked, and could effectively end the use of Windows at Google, which employs more than 10,000 workers internationally.

“We’re not doing any more Windows. It is a security effort,” said one Google employee.

“Many people have been moved away from [Windows] PCs, mostly towards Mac OS, following the China hacking attacks,” said another.

New hires are now given the option of using Apple’s Mac computers or PCs running the Linux operating system. “Linux is open source and we feel good about it,” said one employee. “Microsoft we don’t feel so good about.”

Keep reading at the FT >

So if one of the biggest companies on the planet has decided to abandon windows should the rest of not follow suite?

The simple answer is no. There are a lot of issues with any operating system, and your other software needs should decide which one you use. If you must use Microsoft office (as opposed to prefer) then stay with windows. You may also be constrained by your choice of accounting package.
You also may not have access to the numbers of techs which google has to look after your non windows networks. Here in New Zealand it is harder to find a linux guru than someone to look after your windows systems.
So moving in this way is not a cost reduction exercise.

Just five years ago this move may have been an option, for a large company (there were options like Novell and Red Hat linux) but not for a small business.
Now with the rapid increase in the number and quality of web based on cross platform applications it is now viable. But still not easy.

And that, I believe, is part of what this is really about. Google has a preference for Apple systems as almost every google announcement is made with a mac in evidence. But it also has a big preference for open source and Linux. Specifically its own version of linux which will be a base platform much like the Android OS. Its real purpose is to create a seamless connection and experience between the desktop and the web. A web which will be populated by apps provided by google and its partners.

When that happens then Microsoft does need to worry about the small business users and some enterprise.

The only thing which could go wrong is trust. Google need to tread very carefully on that issue and learn the lessons of the past. Both from the Hate M$ days and more recently Facebook.

If we dont trust the provider of the cloud we wont play. We will stay with Windows.

Simple.

Posted via web from Point Concept

Tv ads dont work

The mute button on the remote control is my new best friend, I just don’t know why I did not think of it before.

Why is it my best friend? 

A bit of background. I am not sure about other countries and I cannot remember if it happened on UK TV but, In New Zealand when the adds come on the volume goes up. And it seems like there are a lot of ad breaks and too many ads. Now if you check the TV web sites they actually mention this in their FAQ. It “appears” to be something to do with compression. 

From the TV NZ FAQ

TVNZ does not increase the volume of advertisements when they are screened. However, it is common practice in the television production industry for the sound tracks of commercials and some promotions to be compressed. The sound level of quieter passages is increased so there is more sound power in the range where the ear is most sensitive. The objective is to give those items a greater audible impact. In contrast, many television programmes do not have their sound compressed to the same extent and therefore, the differences between programmes and other material can be quite marked. 

Now to me this is counter productive, it has always annoyed me and as I become a grumpy old man it has got worse. When my family are watching the Tv in the eve, i would always be saying “turn it down” when the adds came on. In fact ad breaks started to become stressful because of the sudden increase in sound and inane banter. I began to think about the effect they have more than the effect any programmes may have. Ruination of attention spans, bad production (really wrecks a good production show) and the repeats……

Enough was enough. Their where two choices, the TV went or the ads went. As there are some decent programmes on it was the adds. Ever ad break now gets muted. The bliss, no inane drivel, no stupid jingles that try to be catchy and fail. And for fun we can create our more amusing scripts over the top.

That one little button has allowed me to enjoy my programmes once again. Why I did not think of it before!

No doubt the ad companies will hate me for saying this. Tough.

 

There is a bigger lesson here too.

Get rid of as much noise as you can so that you can concentrate on the meaningful stuff. Try it with social media, with your email, with your news. Decide what really gives value and what should be muted.

You may find you get more from what you keep and a whole lot more enjoyment at work and at play.

 

Posted via web from Point Concept

Old-school Collaboration Tools That Rock

For many of us who live and work on the web, playing with the latest and greatest new tools just comes with the territory. I find this constant tool jumping fun and exhilarating; however, not everyone that we need to work with wants to have to learn a new tool in order to collaborate with us online. Sometimes simple “old school” tools, like IRC and mailing lists, can work just as well as, if not better than, the new tools. If nothing else, people are comfortable with tools that they know and have used many times before.

My full-time corporate gig is as a community manager for an open-source developer community. The community mainly comprises no-nonsense, no-frills people who love some old school tools. The fancy graphical environments in the latest and greatest collaboration web apps just get in the way of power user developers who know every trick in the book to get the most out of tools like IRC and mailing lists. Keep in mind that open source communities tend to have people — from corporate developers to passionate enthusiasts — collaborating across the globe in every time zone to develop software that we use every day. They know a thing or two about collaboration, and they use the tools that work. I had stepped away from hardcore developer communities for a couple of years when I was consulting, and in coming back to these established tools, I’m rediscovering why they are so useful for collaboration.

IRC / Group Chat

The best thing about IRC or Group Chat is that you can set up a place for your team or your project where people can drop in and out to ask questions or just have conversations with other people working on similar projects. It’s kind of like the water cooler, if you want to get even more old school, where people gather to talk about both work and social topics. Because it’s real-time chat, you can get quick feedback even when you don’t know exactly who to talk to because you are reaching out to a group of people with similar interests or similar jobs.

Lately, we’ve also been holding quite a few scheduled meetings in IRC, and it is a great way to get a lot accomplished very quickly. By scheduling it, you make sure that you have the right people available and anyone can participate as long as they can get some type of internet connection. We also make the logs available, and we use MeetBot to capture minutes of the meeting. This allows people to miss the meeting, but still see a full, unfiltered record of the meeting in the logs along with a summary of the meeting from MeetBot if they just want the highlights.

Mailing Lists

By mailing lists I mean both traditional mailing lists, like LISTSERV, or more recent additions like Google Groups. The fact that I love mailing lists is a bit odd, since I hate email. Part of what I love about mailing lists is the control that you have over how you receive the information. Most lists allow you to get every email immediately, or in a daily digest depending on how you prefer to interact with the list, and many of them allow you to turn the email off entirely when you go out on vacation. That way, your email doesn’t pile up, but you can skim through the online archives when you get back to catch up on the big news. Regular email just doesn’t have that flexibility.

The reality is that everyone uses email, and mailing lists are a great way to collaborate with a group of people without accidentally leaving anyone out of the loop. It’s too easy to forget to copy every person on the team when communicating with a group of people. The online archives are also a great way for new members to learn about the project and get a sense for the history of the group, and it gives you a place where you can always look back at the conversations when you forget some important detail.

Don’t get me wrong, I like the new tools, too. I get a tremendous amount of value out of tools like Twitter and the newer collaboration suites that have social networking and plenty of bells and whistles built-in. However, sometimes you just need something quick and cheap that just works. Just because a technology is old doesn’t mean it can’t rock.

What are your favorite “old school” collaboration tools?

I have talked about finding the best fit, technology wise many times on Point Concept and agree with Dawn’s comments here.

Posted via web from Point Concept

Busy Time

I have not posted for a while, I seem to have been too busy with other things including a rather secret project called Suggler. The names not secret, just what we are doing. All will be revealed in time. I have also been attending events like Cloud Camp Auckland and talking to lots of people. Working on my business model some, and looking for opportunities. And as ever learning.

I dont think you should ever stop learning or seeking out and discussing new ideas. But some times you need to work out what you should be listening to and what you should filter out. Reading a blog entry by Seth Godin ( incoming ) I use the phrase ” The  Distraction Age”  which is a direct output of the silicon age and the communications age.  Too much too often and still too little. We place ourselves at the mercy of the marketers and lots of well meaning people and then expect to hear every thing they have to say and still manage to do what we need to and have coherent thoughts. Its like filling our heads with foam and trying to listen the the muffled voice of our own mind.

We will soon be at a point where we need a U Shadow. An almost AI which runs as a personal assistant and filteres everything, presenting us with only those things which we actually need to respond to and act on, yet still able to pull up relevant material we will need before we need it. And it will need to be mobile and siting close to us, or in the cloud and connecting to our mobile. That way we might not be so busy being distracted and more busy doing.

Until then its up to us to keep control and be our own filtering systems.

Client/ Developer Relations

This post was originally written for sunlive.co.nz our local news source in the Bay of Plenty

It has been a busy time of late, which is good, but it means I have not been able to write for Sun Live, which isn’t good. Still, I hope this post will make up for it.
Because so much of my work  involves  business use of the web I hear lots of different stories about peoples experiences. One area which generates a lot of passion is web-site creation.
It’s a sad but true fact that the web-site creation sector is like any other business sector: it has it’s good developers and its total cowboys, and like any other sector it has its great clients and its nightmare clients.
A few different web developers asked me to write a post about the bad habits of both parties, who they always seem to be cleaning up after.

One of the main issues I have identified is that too many clients seeking to have a web-site have a limited understanding of what needs to happen and just what is involved. On the flip side, I have noticed many web developers who are unwilling to spend the time to inform the client and give a solid understanding of the process at the beginning of the development. This has the result that two months into the development neither party understands what the other one wants to achieve.: a total breakdown in communication.The client feels that they are getting “ripped off” and the developer tends to put the work to one side in favour of  more agreeable work. This is where I get called in in order to bring the development to completion.

Web developers should be giving their clients at least an hour to fully come to grips with what they hope to achieve and then give them a brief proposal based on the main points. If the client agrees, the detail should go in the agreement. If the client values what the developer is doing they should not then devalue it by insisting on lots of free work before they sign up.
Some firms go further and have a client liaison person. Their job is to look after the client and keep the developer working. There are pros and cons to this approach. If this person is an integral part of the development team it will work. If not, it’s often another layer of confusion.

It is imperative for the client to know what is being done and when it will be delivered. One of the complaints I hear  from client’s is “it’s past the date they told me and  they wont give me a new date”. It’s not good enough. It would be bad practice in any sector. Set a date and get it agreed in writing. I heard a story from one person whose developer had spent 7 months on a 2 month project and then turned around and said the site was out of date, it did not cater to social media! On the flip side the client must provide information to  the developer in a timely manner. Developers should give reasonable time scales for work and not exaggerate the time it takes. But also Clients need to understand what is involved and understand that developing a web site is nothing like writing a document in word. What may seem like a simple change may on one page may require changes to a database and other pages. All of which takes time. I sometimes have to educate one while telling the other to be realistic, to not try to charge 20 hours for work which only requires 3!

A good web-site costs money, like all things of quality. If  a client’s main deciding factor is the price then the outcome will reflect that. Client’s often push and push for more “extras” for free or offer s their brother-in-law”s graphic’s to keep prices down! This is often where it starts to go wrong for many projects.

If you are a client looking for a development firm, check their portfolio, contact past clients and ask them how the work went, was it on time and did they find the developer professional to work with.
Get prepared for the meeting. I have created a check list and included the link below. If the developer is on the same track great, if not run away. They have just wasted theirs and your time. By being prepared you show the developer you are not another potentially bad client with a brother-in-law in the family. That will go a long way to creating a good relationship.

You can find the check list here.

Day dreams

In my last post I discussed the habits of time. Making the best use of time. A comment I received back was to make more time by waking up earlier. I am not sure that’s making more time, you loos it the night before. But another comment I came across recently on the idea that children should not be encouraged to daydream, got me thinking about this early morning issue.
First I believe children should be allowed to daydream. Its akin to meditation and like dreams it is a method of processing data. My youngest often wakes in the morning and just wants to lay and “finish” his dream.
Which is also something I like to do. But in a different way. That time between when you wake and have to get up can be moments of peaceful quiet. I have heard authors rate it as the time to reach for their notebook. Its a good time to lay still and think. You may find that an issue which has been nagging you but was running through your mind while you slept suddenly bubbles to the surface with a resolution or a new angle from which to view it. Sometimes rather than jumping up getting a coffee and getting on with the day. You should take ten or twenty minutes to reaffirm what is your aim, your purpose. And what is the days real priority. In 7 habit parlance, “have the end in mind”.
But one big warning…

Don’t go back to sleep. And if you do don’t blame me!

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